Last Modified: February 20, 2021
WHAT DATA DO WE COLLECT?
Depending on how you use our Services, we may collect different kinds of Information. Any Information you provide to us or input into the Service is collected. Examples of the types of Personal Information we collect include: name, address, email, phone number, geographic location (if you provide it, or if you are using a mobile device), social media account information (user names, etc. if you log in via a social media application), unique mobile ID (if you log on via a mobile device), your Stripe Account Information. If you create a Fundraiser, we may also collect the following additional information: your legal person or business name, your legal address, your tax ID, your date of birth, your bank account information. You may also be asked to provide certain information to validate your identity. This information may include: your gender, your driver’s license (or other government issued ID) number, or any other personal information we deem necessary to reasonably validate identity.
We also collect Information about how you use the Services, including your frequency of use, your account content, your email communications with us, your posts or messages using your account. We collect Information if you sync or link the Services to a third party service, such as a social media site.
When you browse our Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Any data you provide as part of a contest or survey will also be stored. If you join our mailing list, your data will be stored.
As a Fundraiser Organizer, you can invite others who are helping you with your Fundraiser to join your Fundraiser team, or ask others to contribute to your Fundraiser. If you provide any names and/or email addresses for these individuals, we will collect these email addresses. Any individual may contact us at firstname.lastname@example.org to request that we remove this information.
WHO ELSE CAN SEE MY INFORMATION?
Certain Information you post to your account is available to the public. You should not have any expectation of privacy or confidentiality for such Information. Your name and (if you provide it) location are publicly displayed in your account page.
Your Information may be searchable via search engines and third party websites, and copies may remain viewable in cached and archived pages or if other users have copied or stored your Information (even if you remove the Information). It is important to remember that individuals accessing the Information may use it or disclose it to others without your knowledge. Please consider this when determining what private or personal information you decide to share on your account.
To request removal of your Information from your account, please contact us at email@example.com. In some cases, we may not be able to remove your Information, in which case we will let you know if we are unable to do so and why. The profile you create on our site will be publically visible only if you choose to donate and post your name on the campaign’s donations list.
We may display testimonials of various users on our site (in addition to third party endorsements). With your consent, we may post your testimonial along with your name and picture. If you wish to update or delete your testimonial, you can contact us using the information below.
If you are connected to a social media site, then your friends and other users of the social media site will be able to see certain Information, depending on your privacy settings for that particular site.
WHAT DO WE DO WITH YOUR INFORMATION?
We use Information we collect to help our Services create a better experience for you. Collecting Information about how you use our Services and our Website helps us provide you with better service, including understanding which features are the most interesting to you. We may also use the Information to help you connect with others, including friends and third parties.
We use your Information to create and administer your account, to administer funds, and to respond to inquiries, complaints, or customer service requests. We may use the Information to provide you with relevant advertising and third party product information. We also use the Information to the extent necessary to enforce our Website and Services terms of service and to prevent imminent harm to persons or property. Certain Information may be used for anti-fraud and anti-theft purposes.
We may send you emails or other promotional materials about our Website, Services, and other updates (including customized communications).
We may combine some Information we collect about you with other Information we collect about you at a different time, and/or information we receive from our third party partners.
We may also use this information for internal research and data analysis to help with product development, and to help us create and improve our Website, Services, and advertising.
HOW DO YOU SHARE MY INFORMATION WITH THIRD-PARTIES?
We collaborate with third parties in an effort to provide you with a better user experience. Here are some examples of third parties with whom we share information: vendors, partners, social media providers, advertisers and analytics services. We may share Information about you with these third parties, and they may share Information about you with us. When we share Information for advertising purposes, we only share non-Personal Information. We do not sell your Personal Information to third parties.
Most third-party service providers have their own privacy policies with respect to the information they collect and use. It is important to note that some of our pages utilize framing techniques to serve content from our service providers while preserving the look and feel of our site (such as when you enter credit card information). Please be aware that you are providing your personal information to these third parties in these circumstances. We recommend that you read these third parties’ privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
If you are a Fundraiser Organizer, we may share your name, email address, and other contact information with any Contributor who alleges that you have failed to comply with your Fundraiser commitments.
HOW DO WE PROTECT YOUR INFORMATION?
Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all Personal Information you supply is encrypted via Secure Socket Layer (SSL) technology.
We use regular malware scanning. We do not use vulnerability scanning and/or scanning to PCI standards.
We may store Information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers). Credit card numbers are never stored on our database or servers.
Unfortunately, even with these measures, we cannot guarantee the security of Information. By using our Website and Services, you acknowledge and agree that we make no such guarantee, and that you use our Website and Services at your own risk. We do not accept liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.
If you have any questions about security on our Website, you can contact us at firstname.lastname@example.org.
How do you get my consent?
How do I withdraw my consent?
You may stop using the Services at any time, and delete your account. You may ask us to remove certain Information from your account, but you understand that you may no longer be a user or use the Services after the removal of such Information.
If your Information changes, you may correct, update, amend, or remove it by making the change on your user account page, or by contacting the email address listed below.
We will retain your Information for as long as your account is active or as needed to provide you Services. We will retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have questions at any time regarding the continued collection, use or disclosure of your Information, you may contact us at email@example.com.
We may be required to disclose your Information if: (i) we believe it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) it would potentially mitigate our liability in an actual or potential lawsuit, (iii) it is otherwise necessary to protect our rights or property, (iv) it is necessary to protect the legal rights or property of others, (v) for the safety of our customers, users, employees or others, (vi) for compliance requirements, or in connection with an investigation of unlawful activity, such as fraud, intellectual property infringement, or piracy, or (vii) in response to lawful requests by public authorities, such as national security or law enforcement requirements.
Here is a list of some of the cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.
USE OF THE WEBSITE AND SERVICES BY CHILDREN
This Website and the Services are not directed at children. We do not knowingly collect or solicit Information from anyone under the age of 13, or knowingly allow such persons to register an account on our Website. If you are between the ages of 13 and 17, please only use our Service with adult supervision and parental consent. If you are under 13, please do not send any Personal Information to us. If a person under 13 submits Personal Information through any part of this Website and the Services, and we learn the person submitting the information is under 13, we will attempt to delete this information as soon as possible. If you are aware of a user under the age of 13, please contact us at: firstname.lastname@example.org.
You consent to our using your email address to send you notices, including any notices required by law, in lieu of communication by postal mail. You may not opt out of some Service-related communications.
Upon registration of your account you may opt-in to receive periodic messages from us, including changes to features of the Service, newsletters, promotions and special offers. If you wish to subscribe to these emails, we will use your name and email address to send them to you. You may choose to stop receiving our promotional emails by following the unsubscribe instructions included in these emails, or you can contact us at email@example.com. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
If we are acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide the Website and/or Services to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at firstname.lastname@example.org.